Privacy Statement

Last updated: October 3, 2026

At FasterLabeling, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Statement explains how we collect, use, disclose and safeguard your information when you use our website and services.

1. Information we collect

Personal information. Your name, email address, contact details and any other information you give us when you contact us or use our services.
Usage information. Information about how you interact with our website, such as your IP address, browser type and device information, recorded in standard server logs.
Customer data. Data you send us to label, or to build environments and evaluations from. We process it only to deliver the work you requested.

2. How we use your information

To provide services: to deliver our RL environment, data and annotation services and respond to your requests.
To improve our services: to understand usage and improve our website and processes.
To communicate: to send you project updates and important notices related to our services.

3. Information sharing and disclosure

Service providers: we may share information with providers who help us deliver our services, such as cloud hosting or payment processors. They must keep it confidential and may not use it for any other purpose.
Legal requirements: we may disclose information when required by law or in response to legal process, such as a court order or subpoena.
Business transfers: if we are involved in a merger, acquisition or sale of assets, your information may be transferred as part of that transaction. We will notify you by email or a prominent notice on our website.

We do not sell your personal information, and we do not use customer data to train models for anyone else.

4. Data security

We take the security of your information seriously and use appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration or destruction.

5. Your choices

Opt-out: you can opt out of non-essential communications at any time by replying to any email or contacting us.
Access, update and deletion: you can ask to see, correct or delete the personal information we hold about you by emailing support@fasterlabeling.com.

6. Children's privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

7. Changes to this statement

We may update this Privacy Statement from time to time. Changes take effect when posted on this page, and your continued use of our services after that constitutes acceptance of the revised statement.

8. Contact us

If you have questions about this Privacy Statement or our privacy practices, contact us at support@fasterlabeling.com.